Company Overview
The medatixx GmbH & Co. KG together with its subsidiary I-Motion GmbH is a leading provider of software and IT services. About 850 employees continuously develop medatixx's practice software solutions and offer central and on-site services for outpatient doctors and psychotherapists in all organizational forms.
Your Responsibilities
Your tasks include cross-location and cross-departmental written and telephone appointment coordination of existing and new customer orders.
You plan and schedule service deployments for our technicians in close coordination with our customers, considering optimal coverage and cost-effectiveness in personnel utilization.
You work closely with the involved departments and teams.
Order processing and handling is done via documentation of activities in the CRM.
You are responsible for emergency management in time-critical orders.
Research and compilation of order-related information are also part of your responsibilities.
Your Profile
You have a commercial or technical training or a comparable qualification.
Ideally, you possess good technical understanding and knowledge of the healthcare sector.
Professional experience in the field of dispatching is desirable.
You are motivated, like to work independently in a team, and use your rhetorical skills in a customer-oriented manner.
Your polished manners and good German language skills in spoken and written form complete your profile.
Our Offer
Meaningful work by contributing to the digitalization of the healthcare system and improvement of practice processes.
Secure job in a growing industry.
Individual training and development opportunities.
Hybrid work models and flexibility through flexible working hours.
30 vacation days, compensation of overtime through time off.
Attractive package of health and social benefits (e.g., subsidy for computer glasses, flu vaccination, employer subsidy for private pension plan, fitness and health app, and company bike).
Subsidy for daycare and kindergarten.
Employee discounts at well-known brands.
Company and team events.
Application
We embrace diversity and look forward to every application under "Apply now!"