Become Part of a Greater Vision:
We are rethinking the healthcare system with a focus on what truly matters: the best possible treatment for patients. We enable all stakeholders in healthcare to capture and actively integrate the most important data point into treatments: health-related quality of life.
Our software facilitates the easy capture of high-quality patient feedback and targeted integration into the treatment process. Together with patients, healthcare professionals, and health insurance companies, we continuously develop our offerings for modern, efficient, and truly patient-centered healthcare.
Your Role Includes Diverse Areas:
To achieve our vision, we are seeking support for our Customer Relations Team. Join us as a motivated Sales & Account Manager in Healthcare.
If you already have experience in customer acquisition or are established in the healthcare industry, you can meaningfully contribute your skills and help the team succeed.
From support to contract conclusion:
- You accompany health insurance companies and clinics throughout the entire process—from initial contact to successful implementation of our solution.
- Our partners are already convinced—you ensure decisions are made faster and processes run smoothly.
- Optionally, you lead negotiations on commercial and technical/legal questions up to contract conclusion.
Strategic development & process optimization:
- You identify potential for optimizing collaboration with clinics and health insurance companies and implement targeted measures to make our solutions even more effective in practice.
- Together with the Sales and Marketing team, you develop strategies to expand existing relationships and efficiently bring new leads to fruition.
Teamwork & implementation:
- You work closely with interdisciplinary teams (Customer Success, Medical Content, Product) to identify challenges early and directly implement solutions.
Your Profile
- You have professional experience in B2B Sales or Account Management—ideally in healthcare.
- Ability to communicate with various stakeholders at eye level.
- You are focused and bring drive and determination to succeed.
- You are customer-oriented, recognize customer needs, and can quickly adapt to your conversation partner and new situations.
- Passion for innovative healthcare technologies and willingness to engage with healthcare challenges.
- You speak German at native level and business fluent English.
- A good understanding of the German healthcare system is an advantage.
Please apply even if you do not meet all the requirements! Studies show that men often apply when they meet 60% of the criteria, while women and other marginalized groups tend to hesitate until they meet all. So, do not hesitate to apply. We look forward to a conversation and to finding out if we are a good fit.What to Expect with Us
- Attractive Conditions: A competitive compensation package with performance-related bonuses, 30 days of vacation, flexible working hours, hybrid work with an office in Berlin, and personal development opportunities.
- A Truly Meaningful Mission: We revolutionize the view of treatment quality and place health-related quality of life at the center of the healthcare system. You will contribute to sustainably improving healthcare in value-based healthcare – patients directly benefit from your work.
- Company Benefits: While working on products to improve patients' quality of life, we also care about our employees' quality of life. Therefore, we offer an Urban Sports membership and access to the work-life balance online platform Voiio for you and your family.
- An Open and Respectful Team: You will be part of an international, cross-functional team. We value the opportunity to grow as a team by learning and developing new skills together. We appreciate every idea and concern within our team.
Sounds like an Exciting Task, Right?
A SEAT AT THE TABLE We at Heartbeat Medical believe that today's social structures disproportionately disadvantage marginalized groups including People of Color, people with disabilities, working-class people, single parents, women, and LGBTQIA+ communities. We believe these groups must be actively included in the workforce! Therefore, we explicitly encourage people with these identities or other marginalized communities to apply. We do not require a photo, gender information, or legal status.
ACCESS TO THE OFFICE
Our office is wheelchair accessible in most areas. There is a ramp into the building (though no automatic doors), wheelchair-accessible toilets, and desks.
About Us
We have a mission that will change millions of lives!
Heartbeat Medical rethinks the healthcare system with a focus on what really matters: the best possible treatment for patients. Since 2014, we have been leaders in digital capture and use of Patient-Reported Outcome Measures (PROMs) and resulting outcome-oriented care models (Value-Based Healthcare). Our technology and expertise make patient voices heard and enable modern, efficient, and truly patient-centered care. Over 50 health insurance companies, numerous clinics, and thousands of patients trust our solution. We drive Germany's key VBHC projects, including the PROvalue™ quality contract system, and have enabled foundational research projects such as PROMoting Quality.
With passion and innovation, our 20-person team works every day to measurably improve patients' quality of life and transform our healthcare system from quantity to quality.