Become part of a larger vision:
We rethink the healthcare system focusing on what really matters: the best possible treatment for patients. We enable all involved in healthcare to capture the most important data point and actively bring it into treatments: health-related quality of life.
Our software makes it easy to collect high-quality patient feedback and integrate it purposefully into the treatment process. Together with patients, medical professionals, and health insurance companies, we continuously develop our offering for a modern, efficient, and truly patient-centered healthcare system.
Your role includes diverse areas:
To achieve our vision, we are looking for support for our Customer Relations Team. Join us as a motivated Sales & Account Manager in Healthcare.
If you already have experience in customer acquisition or are even established in the healthcare industry – with us, you can use your skills meaningfully and contribute to the team's success.
From support to contract conclusion:
- You accompany health insurance companies and clinics through the entire process – from the first contact to the successful implementation of our solution.
- Our partners are already convinced – you ensure that decisions are made faster and processes run smoothly.
- Optional: You lead negotiations on commercial and technical/legal issues up to the contract conclusion.
Strategic development & process optimization:
- You identify potential to optimize our collaboration with clinics and health insurance companies and implement targeted measures to make our solutions even more effective in practice.
- Together with the Sales and Marketing team, you develop strategies to expand existing relationships and efficiently bring new leads to the target.
Teamwork & implementation:
- You work closely with interdisciplinary teams (Customer Success, Medical Content, Product) to recognize challenges early and directly implement solutions.
Your profile
- You have professional experience in B2B sales or account management – ideally in healthcare.
- Ability to communicate at eye level with different stakeholders.
- You are focused and bring drive and will to succeed.
- You are customer-oriented, recognize customer needs, and can quickly adapt to your conversation partner and new situations.
- Passion for innovative healthcare technologies and willingness to engage with healthcare challenges.
- You speak German at native level and fluent English.
- A good understanding of the German healthcare system is an advantage.
You do not meet all the job requirements? Apply anyway! Studies show that men often apply when they meet 60% of the criteria, while women and other disadvantaged groups tend to hesitate until they meet everything. So, don't hesitate and contact us. We look forward to a conversation and finding out if we are a good fit.What to expect from us
- Attractive conditions: A competitive compensation package with performance-related bonuses, 30 days of vacation, flexible working hours, hybrid work with office in Berlin, and personal development opportunities.
- A truly meaningful mission: We revolutionize the view of treatment quality and place health-related quality of life at the center of the healthcare system. You contribute to sustainably improving healthcare in value-based healthcare – patients directly benefit from your work.
- Company benefits: While we work on products to improve patients’ quality of life, we also care about our employees’ quality of life. Therefore, we offer an Urban Sports membership and access to the Work-Life-Balance online platform Voiio for you and your family.
- An open and respectful team: You are part of an international, cross-functional team. We appreciate the opportunity to grow as a team by learning and developing new skills together. We value every idea and concern within our team.
Sounds like an exciting task, right?
A SEAT AT THE TABLE
At Heartbeat Medical, we believe that today’s social structures disproportionately disadvantage marginalized groups - including People of Color, people with disabilities, working-class people, single parents, women, and members of LGBTQIA+ communities. We also believe these groups must be actively included in the workforce! Therefore, we explicitly encourage people with these identities or other marginalized communities to apply. We do not require a photo, gender, or legal status information.
OFFICE ACCESS
Our office is wheelchair accessible in most areas. There is a ramp to the building (but no automatic doors), wheelchair-accessible toilets, and desks.
About us
Since our founding in 2014, Heartbeat Medical has become the leading German provider for the digital capture, management, and analysis of Patient-Reported Outcome Measures (PROMs). Currently, we work with 230+ medical centers, research projects, and registries and have digitally supported over 270,000 treatments.
With the passion and power of our 20 team members, we work every day to improve patients’ quality of life.