Join a Larger Vision
We are rethinking the healthcare system with a focus on what really matters: the best possible treatment for patients. We enable all stakeholders in healthcare to capture and actively integrate the most important data point in treatments: health-related quality of life.
Our software makes it easy to collect high-quality patient feedback and integrate it specifically into the treatment process. Together with patients, medical professionals, and health insurers, we continuously develop our offering for a modern, efficient, and truly patient-centered healthcare provision.
Your Role Includes Diverse Areas
To achieve our vision, we are seeking support for our Customer Relations Team. Join as a motivated Sales & Account Manager in Healthcare.
If you already have experience in customer acquisition or are even established in the healthcare industry – with us you can meaningfully apply your skills and contribute to the team's success.
From support to contract closure:
- You accompany health insurers and clinics through the entire process – from the first contact to the successful implementation of our solution.
- Our partners are already convinced – you ensure decisions are made faster and processes run smoothly.
- Optionally: You lead negotiations on commercial, technical, and legal issues up to contract conclusion.
Strategic development & process optimization:
- You identify potentials to optimize our collaboration with clinics and health insurers and implement targeted measures to bring our solutions more effectively into practice.
- Together with the sales and marketing teams, you develop strategies to expand existing relationships and efficiently convert new leads into outcomes.
Teamwork & implementation:
- You work closely with interdisciplinary teams (Customer Success, Medical Content, Product) to identify challenges early and directly bring solutions into implementation.
Your Profile
- You have professional experience in B2B sales or account management – ideally in healthcare.
- Ability to communicate with various stakeholders at eye level.
- You are focused and bring drive and a will to succeed.
- You are customer-oriented, recognize customer needs, and can quickly adapt to your conversation partner and new situations.
- Passion for innovative healthcare technologies and willingness to engage with the challenges of healthcare.
- You speak German at native level and English fluently.
- A good understanding of the German healthcare system is an advantage.
If you do not meet all the requirements of the position, apply anyway! Studies show men often apply when fulfilling 60% of criteria, while women and other disadvantaged groups tend to hesitate until they meet all. So, no fear and contact us. We look forward to a conversation to see if we fit well together.
What to Expect from Us
- Attractive terms: A competitive compensation package with performance-related bonuses, 30 days of vacation, flexible working hours, hybrid work with an office in Berlin, and personal development opportunities.
- A meaningful mission: We revolutionize the view on treatment quality and place health-related quality of life at the center of the healthcare system. You contribute to sustainably improving healthcare in value-based healthcare – patients directly benefit from your work.
- Company benefits: While we work on products to improve patients' quality of life, we also care about our employees' quality of life. Therefore, we offer an Urban Sports membership and access to the work-life balance online platform Voiio for you and your family.
- An open and respectful team: You are part of an international, cross-functional team. We appreciate growing as a team by learning and developing new skills together. We value every idea and concern within our team.
Sounds like an exciting role?
A SEAT AT THE TABLEAt Heartbeat Medical, we believe that today's social structures disproportionately disadvantage marginalized groups - including People of Color, people with disabilities, working-class individuals, single parents, women, and members of LGBTQIA+ communities. We also believe these groups must be actively included in the workforce! Therefore, we expressly encourage people with these identities or from other marginalized communities to apply. We do not require a photo, gender, or legal status information.
ACCESS TO THE OFFICE
Our office is wheelchair accessible in most areas, including a ramp to enter the building (though no automatic doors), wheelchair-accessible restrooms, and desks.
About Us
We have a mission that will change the lives of millions!
Heartbeat Medical rethinks the healthcare system focusing on what really matters: the best possible treatment for patients. Since 2014, we have been a leader in digitally capturing and utilizing Patient-Reported Outcome Measures (PROMs) and value-based healthcare models. Our technology and expertise make patients' voices heard and enable modern, efficient, patient-centered care. Over 50 health insurers, many clinics, and thousands of patients rely on our solution. We drive Germany's major VBHC projects, including the PROvalue™ quality contract system, and have enabled foundational research projects such as PROMoting Quality.
With passion and innovation, our 20-member team works daily to measurably improve patients' quality of life and transform our healthcare system from quantity to quality.