Be part of a bigger vision:
We rethink the healthcare system with a focus on what really matters: the best possible treatment for patients. We enable all participants in healthcare to capture the most important data point and actively incorporate it into treatments: health-related quality of life.
Our software makes it easy to collect high-quality patient feedback and specifically integrate it into the treatment process. Together with patients, medical professionals, and health insurers, we continuously develop our offering for modern, efficient, and truly patient-centered healthcare.
Your role includes diverse areas:
To achieve our vision, we are seeking support for our Customer Relations Team. Join us as a motivated Sales & Account Manager in Healthcare.
If you already have experience in customer acquisition or are even established in the healthcare industry – with us, you can use your skills meaningfully and contribute to the team's success.
From support to contract completion
- You accompany health insurance companies and clinics through the entire process – from first contact to successful implementation of our solution.
- Our partners are already convinced – you ensure decisions are made faster and processes run smoothly.
- Optional: You lead negotiations on commercial and technical/legal issues up to contract conclusion.
Strategic development & process optimization
- You identify potentials to optimize our collaboration with clinics and health insurers and implement targeted measures to make our solutions even more effective in practice.
- Together with the sales and marketing team, you develop strategies to expand existing relationships and efficiently bring new leads to the goal.
Teamwork & implementation
- You work closely with interdisciplinary teams (Customer Success, Medical Content, Product) to identify challenges early and implement solutions directly.
Your profile
- You have professional experience in B2B Sales or Account Management – ideally in healthcare.
- Ability to communicate on equal terms with various stakeholders.
- You are focused and bring drive and a will to succeed.
- You are customer-oriented, recognize customer needs, and can quickly adapt to your conversation partner and new situations.
- Passion for innovative healthcare technologies and a willingness to engage with the challenges of healthcare.
- You speak German at a native level and English at a business fluent level.
- A good understanding of the German healthcare system is an advantage.
If you do not meet all the requirements of the position? Apply anyway! Studies show that men often apply when they meet 60% of the criteria, while women and other disadvantaged groups rather hesitate until they meet everything. So, don't hesitate and contact us. We look forward to a conversation and finding out if we are a good fit.What to expect with us
- Attractive conditions: A competitive compensation package with performance-related bonuses, 30 days vacation, flexible working hours, hybrid working with an office in Berlin, and personal development opportunities.
- A truly meaningful mission: We revolutionize the view on treatment quality and place health-related quality of life at the center of the healthcare system. You contribute to sustainably improving healthcare in the field of value-based healthcare – patients directly benefit from your work.
- Company benefits: While we work on products to improve patients' quality of life, we also care about the quality of life of our employees. Therefore, we offer an Urban Sports membership and access to the work-life balance online platform Voiio for you and your family.
- An open and respectful team: You are part of an international, cross-functional team. We value the opportunity to grow as a team by learning and developing new skills together. We appreciate every idea and concern within our team.
Sounds like an exciting challenge, right?
A SEAT AT THE TABLE We at Heartbeat Medical believe that current social structures disproportionately disadvantage people from marginalized groups - including people of color, people with disabilities, working-class individuals, single parents, women, and members of the LGBTQIA+ communities. We also believe these groups must be actively included in the workforce! Therefore, we explicitly encourage people with these identities or members of other marginalized communities to apply. We do not require a photo, gender, or legal status information.
OFFICE ACCESS
Our office is wheelchair accessible in most areas. There is a ramp to enter the building (though no automatic doors), wheelchair-accessible toilets, and desks.
About us
Since our founding in 2014, Heartbeat Medical has become Germany's leading provider for digital capture, management, and analysis of Patient-Reported Outcome Measures (PROMs). Currently, we collaborate with 230+ medical centers, research projects, and registries and have digitally supported over 270,000 treatments.
With the combined passion and power of our 20 team members, we work every day to improve patients' quality of life.