Senior Product Manager - Gen AI & LLMs
Flo is the world’s #1 health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, Flo achieved a $1B valuation in 2024, with 400M+ downloads, 75M+ monthly users, and 6M paid subscribers. We are building the next generation of digital health that is AI-powered, privacy-first, and clinically backed.
The Job
GenAI is being productised by Flo to empower users to take control of their health by harnessing body signals through conversational AI providing personalized answers. The Senior Product Manager will lead the 'AI Foundation' team, collaborating closely with machine learning engineers, data scientists, chatbot engineers, and cross-functional teams including medical, data privacy, security, and legal to ensure safe and secure deployment of LLMs.
Responsibilities include managing the team’s sprint work, roadmap, prompt improvements, building core foundations for LLM-based products such as evaluation frameworks, ML pipelines, model APIs, integrations, and collaborating with designers and researchers to deliver new features. The role also involves defining metrics for product success, prioritizing user needs, and contributing to company OKRs.
Required Experience
- 3+ years in product management with strong technical background, especially in AI or machine learning product roles.
- Experience launching Gen AI or ML-based features in production, working with ML engineers and data scientists.
- Good knowledge of Gen AI trends and tools, experience running experiments, and a test-and-learn delivery approach.
- Strong collaboration and stakeholder management skills, ideally in regulated environments.
- Excellent communication and negotiation abilities to work effectively with cross-functional teams.
Preferred Experience
- Experience in healthcare.
- Background in STEM fields like data science, analytics or mathematics.
Work Culture & Benefits
The team is mission-led, product-driven, fast-moving, and values ownership, debate, and craftsmanship. Benefits include competitive salary and annual reviews, performance schemes, paid leave including female health and enhanced parental leave, professional growth opportunities, flexible working including up to 2 months working abroad, a 5-week paid sabbatical after 5 years, Flo Premium for friends and family, and other health, pension, and wellbeing perks.
Diversity and Inclusion
Flo is an equal opportunity employer committed to diversity, equity, and inclusion. Hiring is based on merit and skills. Applicants from all backgrounds, communities, and identities are welcome.