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Community Moderator (English) - Freelance Contract

Posted on November 23, 2025 (21 days ago)

About Flo

Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, Flo became the first product of its kind to reach a $1B valuation in 2024. It has 500M+ downloads, 77M+ monthly users, and 6M paid subscribers.
Flo is building the next generation of digital health that is AI-powered, privacy-first, clinically backed to help users know their bodies better.

Job Description

Flo is seeking an Independent Contractor Moderator for their Community Moderation Team (English, any time zone). The contractor will ensure that the Flo Secret Chats deliver an engaging and safe social experience by moderating user-generated content such as posts, comments, and pictures following community rules. The contractor will work closely with the Moderation Lead and the Moderation Team.
Responsibilities include content moderation of texts and images posted by users without separate processes for different content types.
Potential challenging content may include topics like rape and abuse stories, miscarriage and pregnancy termination stories, sex-related content, mental health topics like depression and anxiety, and eating disorders.

Qualifications

  • Experience and understanding of online communication platforms such as forums, group chats, and social media
  • Knowledge of modern online slang and social media trends
  • Open-mindedness and willingness to learn
  • Attention to detail and commitment to quality
  • Perseverance and discipline for routine moderation work

What We Offer

  • Fully remote position
  • Support and guidance
  • Monthly payments under contract

Work Culture

Flo is a mission-led, product-driven team that values speed, focus, ownership, debate, shared decisions, craft, and purpose. The work environment is serious about health outcomes but fun and resilient for the team.
Employees receive competitive salary, performance incentives, paid leave, parental leave, professional growth opportunities, flexible working, sabbatical after 5 years, and Flo Premium benefits.

Diversity, Equity, and Inclusion

Flo is an equal opportunity employer committed to diversity and inclusion. Hiring is based on merit and skills. They welcome applicants from all backgrounds, communities, and identities.

How to Apply

To apply for the Community Moderator freelance contract position at Flo, please follow the application process outlined on the job page by submitting your first name, last name, email, phone number, location, resume/CV, and cover letter.
Applicants must confirm they have reviewed the privacy notice for job applicants and consent to being contacted about job opportunities for up to 3 years.