AI & Automation Business Partner
Posted on July 26, 2025 (about 13 hours ago)
About the Job
Flo is the world’s #1 health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, it became the first product of its kind to reach a $1B valuation in 2024. With 6M paid subscribers and the highest-rated experience in the App Store’s health category, Flo has spent 10 years earning trust at scale.
This role is a unique hybrid role for a pragmatic AI/Automation Engineer and a strategic partner. The responsibility is to identify high-impact opportunities and deploy advanced AI-powered solutions that drive efficiency across the company.
The mission is to embed modern AI and automation tools into daily operations, transforming workflows for non-technical teams, from foundational integrations to complex, custom-engineered solutions.
Your Experience
Qualifications:
- 2-3 years of hands-on experience designing, developing, and implementing production-ready GenAI and automation solutions in a business context.
- Expert-level, hands-on experience building solutions with low/no-code platforms (e.g., Zapier, Make, n8n) and proficiency in scripting/programming languages (e.g., Python) for creating custom logic, complex data pipelines, and robust integrations.
- Experience creating LLM-backed solutions or tools, strong prompt engineering skills, and understanding of model selection and evaluation.
- Direct experience with REST APIs to connect business systems and setting up technical infrastructure like API keys, authentication, and deployment environments.
- Experience partnering with business teams to translate pain points into technical requirements and deliver solutions.
- Excellent communication and presentation skills to simplify complex technical concepts for non-technical audiences.
- Strong background in change management or technology adoption.
- Bachelor's degree in computer science, engineering, information systems, or a related technical field.
Ideal Candidate:
You are technically savvy and people-oriented, a proactive problem solver who can build and deploy complex solutions autonomously, motivated by real-world impact. You are pragmatic about AI implementation and excel at bridging technical and non-technical worlds, delivering technically robust tools providing obvious value.
What You'll Be Doing
- Partnering with non-technical departments to identify operational pain points and automation opportunities.
- Designing, building, and deploying AI-powered solutions and automations using low-code platforms, APIs, and custom code/scripting.
- Owning full lifecycle from prototype to deployment and adoption.
- Supporting AI Governance process, advising on tool suitability and responsible AI adoption.
- Leading demonstrations, workshops, and training to build confidence and drive adoption.
- Evaluating new models and technologies for process improvements and innovation, including open-source integration.
- Serving as liaison between business units and technical teams.
- Advising departments on best-fit commercial AI models based on use cases.
- Developing and maintaining automated metrics and tracking for AI/automation initiatives connected to key business outcomes.
Success Measures
- Delivering automated solutions that improve efficiency in targeted business processes.
- Increasing adoption rates of built tools and systems.
- Positive feedback from department leaders on solution utility and value.
- Development of reusable solution templates for multiple teams.
- Implementation of robust tracking mechanisms quantifying AI/automation business impact and performance.
Company Culture and Benefits
Flo is a mission-led, product-driven team that moves fast, stays focused, and takes ownership. The company values debate, shared decisions, craftsmanship, purpose-driven shipping, and raising the bar. The team is committed, resilient, and driven to improve health outcomes.
Benefits include competitive salary and annual reviews, performance incentive scheme participation, paid holiday and sick leave, enhanced parental leave and pay, accelerated professional growth, flexible office and home working including up to 2 months working abroad, a 5-week fully paid sabbatical at 5-year anniversary, Flo Premium for friends and family, and more health, pension, and wellbeing perks.
Flo promotes diversity, equity, and inclusion, hiring based on merit, skill, and role fit, and welcomes applicants from all backgrounds, communities, and identities.
How to Apply
To apply for this job, please visit the job application page on Flo Health's Greenhouse portal. Complete the application form with your personal details, resume/CV, and cover letter if applicable. Consent to the privacy notice for job applicants is required.
Applications are accepted online through the provided platform, and candidates should confirm eligibility criteria related to location and willingness to work in the London office as specified in the job post.