Lead Product Manager, Growth, Care Continuity
Posted on January 21, 2026 (about 5 hours ago)
Lead Product Manager, Growth, Care Continuity
About Spring Health
At Spring Health, the mission is to eliminate every barrier to mental health. The company delivers Precision Mental Healthcare to provide the right care at the right time, tailored to each individual’s needs. Spring Health partners with hundreds of employers and supports millions of people globally.
Spring Health has raised significant capital and, as of the posting, has a valuation of $3.3 billion. The company serves a wide range of clients and emphasizes clinically validated outcomes and net positive ROI for employers.
Role overview
You will serve as a Lead Product Manager responsible for driving growth, engagement, and retention, with a particular focus on care continuity for higher-acuity members. This is a growth-oriented product leadership role owning strategy, experimentation roadmap, and success metrics for improving how members enter, engage in, and remain in care over time while maintaining clinical integrity and regulatory compliance.
Please note this is a hybrid role based in New York City with an expectation to be in office 2-3 days a week. The office is located at 60 Madison Avenue.
What you’ll be doing:
- Own the growth strategy for Care Continuity, improving activation, session attendance, retention, and progression through care for complex, high-acuity members.
- Identify, prioritize, and test growth levers across the member journey (onboarding, scheduling, care plan adherence, between-session engagement, transitions between phases of care).
- Build and maintain a continuous experimentation roadmap with data, engineering, and clinical partners to design ethical, clinically sound tests that drive measurable impact.
- Define and own growth KPIs (activation, attendance, retention, utilization, longitudinal engagement) that reflect business outcomes and clinical intent.
- Translate clinical constraints and care models into scalable growth systems balancing personalization with repeatability.
- Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement.
- Partner closely with clinical, legal, and compliance teams to ensure growth initiatives respect acuity, safety, and regulatory requirements.
- Collaborate with other PMs to ensure growth initiatives are cohesive across Specialty Care programs and aligned with broader Care and company objectives.
- Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization.
- Raise the bar for growth thinking within the Growth organization by embedding experimentation, learning velocity, and outcome-driven decision-making.
What success looks like
- Meet or exceed targets for utilization and revenue for Specialty Care.
- A clear, data-informed growth strategy aligning clinical priorities with measurable engagement and retention improvements.
- Sustained improvements in activation, attendance, retention, and longitudinal engagement for high-acuity members.
- A robust experimentation culture where hypotheses are tested quickly, learnings are shared, and decisions are grounded in evidence.
- Growth initiatives that are ethically sound, clinically appropriate, and scalable.
- Cross-functional alignment on growth definition and measurement.
- Meaningful contribution to member outcomes and business impact without compromising care quality.
What we expect from you
- 7+ years of product management experience with ownership of growth-oriented product areas or portfolios.
- Proven experience as a Growth PM owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products.
- Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts).
- Experience operating in regulated or high-stakes environments (healthcare, fintech, education) strongly preferred.
- Deep analytical fluency and ability to conduct hands-on analyses and connect behavioral data to product decisions.
- Comfort navigating ambiguity and balancing growth velocity with clinical integrity and user trust.
- Demonstrated ability to influence senior stakeholders and align teams without formal authority.
- Excellent communication skills and experience leveraging AI, automation, or personalization systems is a strong plus.
- Fluency with Looker, Mixpanel, Iterable, and/or Eppo.
Compensation & benefits
The target base salary range for this position is $182,000 – $209,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary based on experience, location, internal pay equity, and other business considerations.
Benefits provided by Spring Health:
- Health, dental, and vision benefits starting on day one; One Medical access; HSA and FSA plans with employer HSA contribution up to $1,000 depending on plan.
- Employer-sponsored 401(k) match of up to 2%.
- Yearly allotment of no-cost visits to Spring Health network providers for employees and dependents.
- Competitive paid time off including vacation, sick leave, and company holidays.
- Parental leave at six months tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to Noom and Wellhub, fertility care support with reimbursement up to $4,000, BrightHorizons child and elder care resources.
- Up to $1,000 professional development reimbursement per year and $200 per year donation matching.
How to Apply
Please apply through the Spring Health application page linked on the job posting. The public application link on the posting is: https://job-boards.greenhouse.io/springhealth66/jobs/4650987005
Other notes
This posting indicates the role is hybrid, based in New York City (60 Madison Avenue). Benefits and additional application details will be provided by the recruiter during the interview process.