Job Description

Responsibilities

• Brand & Visual Identity
  • Design clean, modern, intuitive experiences that feel delightful to users.
  • Build and scale visual language across product, web, and marketing.
  • Create a consistent system that communicates trust, clarity, and compassion.
  • Evolve the brand to help patients feel seen, supported, and guided.
• Product & Patient Experience
  • Own end-to-end UI for web experience, onboarding, lab flows, test results, care plans, and app.
  • Translate medically complex concepts into simple, intuitive, empathetic interfaces.
  • Collaborate tightly with product managers, engineering, and clinicians to ship quickly without compromising craft.
  • Reduce cognitive load for symptomatic patients (fatigue, brain fog, overwhelm) through thoughtful interaction design.
• Marketing & Growth Design
  • Design high-performing ad assets, landing pages, and systems for user acquisition.
  • Ensure brand and product feel seamlessly connected across all patient touchpoints.
• Design Systems & Foundations
  • Build and maintain a scalable design system across surfaces.
  • Define patterns, components, and frameworks that support rapid iteration.
  • Lay the groundwork for a future design team and help recruit top talent as we scale.

Requirements

• 5–8+ years of experience in product design, brand design, or a hybrid design role.
• Experience working with Figma, Framer, Adobe Creative Suite (InDesign, Illustrator, Photoshop) and experience working with AI photo-generating tools.
• A portfolio demonstrating strong craft and systems thinking across UX, UI, and visual identity.
• Experience designing for consumer health, wellness, or emotionally sensitive user journeys.
• Strong ability to translate complexity into clarity, especially in clinical or data-heavy contexts.
• Comfort working end-to-end: research, flows, wireframes, UI, assets, prototyping, QA.
• Ability to work in fast-moving environments where direction evolves quickly.
• High user empathy, especially for patients navigating chronic symptoms.
• Strong communication and collaboration with engineering, product managers, clinicians, and growth.
• A mindset that blends speed with intention. Patient experience matters, quality matters, clarity matters.