At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees delivers next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from biotech start-ups to established pharmaceutical companies, helping bring innovative therapies to market and supporting patients who depend on them. We embrace diversity and inclusion, seeking team members who care deeply about EVERSANA, our people, clients, and patients.

The Medical Communications position is essential to building credibility and strengthening relationships with healthcare providers, patients, and industry clients. Responsibilities include call center staffing for responding to product information requests, identifying and reporting adverse events and product quality issues, and medical writing. The role is home office based and full-time, ideally for candidates located in Poland, Ireland, Spain, Portugal, or the UK. Legal eligibility to work in the EU or UK is required. Candidates must commit to US business hours shifts (9 hours between 2:00 PM and 2:00 AM CET, Monday to Friday).

Key duties include translation of documents, triaging and responding to drug information inquiries from healthcare professionals and patients, disseminating drug information verbally or in writing, identifying adverse events and complaints in compliance with SOPs and regulatory requirements, medical writing, coordinating quality complaint responses, researching medical literature, and additional projects like market research and sales training support. On-call responsibilities may apply. Travel up to 10% may be required.

Minimum requirements include a Pharmacy degree, strong clinical background, excellent verbal and written communication skills, mother tongue fluency in English, and ideally C1 or C2 fluency in a European language. Strong translation skills are also essential. Preferred qualifications include advanced pharmacy degrees (MPharma, PharmaD), experience in call centers, medical information, pharmaceutical industry, clinical settings, medical writing, proficiency in Microsoft Word, Excel, and medical information or safety databases, positive attitude, strong communication skills, innovation ability, and high moral and ethical standards.

EVERSANA values patients and clients, empowering employees to take action, embrace diversity, grow talent, win together, communicate effectively, and innovate boldly. The company is committed to equal opportunity employment and diversity, equity, and inclusion. Candidates are warned about recruitment fraud and informed that EVERSANA never requests personal information or payments during the hiring process.