Bilingual Training Lead (English/Spanish)
Posted on October 02, 2025 (20 days ago)
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to delivering next-generation commercialization services to the life sciences industry. We serve over 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services, and solutions help bring innovative therapies to market and support the patients who depend on them.
We embrace diversity and look for team members strong in their aptitudes who also deeply care about EVERSANA, our people, clients, and patients.
Job Description
The employees in this role deliver excellent business results through team efforts by supporting the organization's vision and direction for employee education and training initiatives. Responsibilities include:
- Identify and assess training needs daily through consultation, observation, New Hire Orientation, and recommendations, then assign to Certified Trainers.
- Support Training Specialist in developing individualized and group training curriculum addressing specific needs and tangible outcomes.
- Conduct unbiased assessments, grading, and follow-up cycles.
- Deliver courses and curricula on Standard Operating Procedures (SOPs) and teach Certified Trainers following established guidelines for regulatory compliance.
- Implement effective training methods and train Certified Trainers in these methods.
- Support training curriculum strategy, design, and content deployment.
- Drive cultural values and philosophy through all training and development activities.
- Demonstrate effective verbal and written communication with all team members.
- Manage technologies required for training development, management, and delivery.
- Set clear direction, plans, and measurable outcomes for each training class.
- Manage Certified Trainer performance, work processes, and resources to ensure effective work accomplishment.
- Manage all training materials and files including document control and training records in accordance with cGMP.
- Perform other duties as assigned.
Qualifications
People leaders must possess skills and emotional intelligence aligned with cultural values. Responsibilities include day-to-day supervision of certified trainers, driving a performance-based culture, and recruiting/training to ensure compliance.
Minimum knowledge, skills, and abilities required include:
- High school education or higher.
- Strong coaching experience.
- Proficiency with Microsoft Office 365 and Outlook.
- Strong communication and problem-solving skills.
- Critical thinking and positive reinforcement.
- Dependability and strong administrative skills.
- 2-4 years of training and/or training support experience.
Preferred qualifications include a bachelor's degree in Education or related field, experience in warehouse operations, and being bilingual in English/Spanish.
Additional Information
EVERSANA promotes core cultural beliefs including being patient-minded, client-focused, action-oriented, embracing diversity, growing talent, winning together, prioritizing communication, and always innovating.
They warn about fraudulent job offers pretending to be EVERSANA and emphasize they never require personal information or payment during their hiring process.
They are committed to diversity, equity, and inclusion as an Equal Opportunity Employer, welcoming all backgrounds and identities. Reasonable accommodations are provided during hiring processes upon request.
Contact for accommodations is provided as [email protected]. Follow EVERSANA on LinkedIn and Twitter.
To apply for the Bilingual Training Lead (English/Spanish) position at EVERSANA, please visit the job page on SmartRecruiters and click on the "I'm interested" button provided in the job posting. You may also refer friends using the provided referral links on the job page.
Follow EVERSANA on LinkedIn at https://www.linkedin.com/company/eversana/ and on Twitter at https://twitter.com/EVERSANAcompany for updates and more information.