Accounts Receivable & Collections Specialist
Posted on December 01, 2025 (20 minutes ago)
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. We embrace diversity in backgrounds and experiences and prioritize improving patient lives worldwide. We cultivate an inclusive culture that embraces our beliefs, seeking team members who care deeply about EVERSANA, our people, clients, and the patients we serve.
Job Description
The AR & Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Additional responsibilities include payment posting and maintaining collections analysis. This position reports to the Accounts Receivable Collections Manager.
Essential Duties and Responsibilities:
- Review and manage assigned accounts and applicable collection reports.
- Resolve client billing problems and rescue accounts receivable delinquency with good customer service in a timely manner.
- Identify issues causing account delinquency and discuss them with management.
- Provide timely follow-up on payment arrangements.
- Supply clients with current statements and past due invoice copies to encourage payment of delinquent accounts.
- Ensure accurate client contact information in D365.
- Apply customer payments daily.
- Monitor and adjust information in D365 for accurate revenue reporting and billing.
- Commit to diversity, equity, and inclusion through continuous development, inclusive behaviors, and proactive bias management.
- Perform other duties as assigned.
Expectations:
- Travel not necessary.
- Work 40 hours per week, 5 days a week.
Qualifications
Minimum Knowledge, Skills and Abilities:
- Education: Accounting or Finance Associate Degree or equivalent.
- Experience and/or Training: Minimum 3-7 years experience in finance or accounting department. Familiar with revenue recognition concepts. Great oral and written communication skills. Must be a team player.
- Technology/Equipment: Proficient in Excel, Word, Outlook. Hands-on knowledge of accounting software.
Preferred Qualifications:
- Experience and/or Training: Accounting or Finance Bachelor’s Degree.
- Technology/Equipment: Prior experience with D365.
Additional Information
Our Cultural Beliefs include being Patient Minded, Client Delight, Take Action, Embrace Diversity, Grow Talent, Win Together, Communication Matters, and Always Innovate.
We are an Equal Opportunity Employer and value diversity in race, gender identity, age, disability status, veteran status, sexual orientation, religion, and other identities. Inclusion is everyone's responsibility.
We caution against recruitment fraud and stress that EVERSANA never asks for personal information or payment during employment processes.
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Application Instructions
Click the "I'm interested" link on the job posting page to apply.