Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company on a mission to solve the world’s biggest healthcare challenges including fertility and behavioral change around chronic conditions such as weight loss, diabetes, and mental health. Founded in Australia in 2019, they have helped over 500K patients globally by combining technology, design, and operational excellence to provide patients access to the best clinical support when needed wherever they are. Their 5 clinics focus on personalizing the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines). They have raised over AUD$160M in funding from investors from Australia and Silicon Valley and plan to launch into more markets and new conditions.

Eucalyptus believes providing multidisciplinary clinical support throughout patient treatment is critical to its mission. The Medical Support Associate will work alongside doctors, nurses and pharmacists to triage, assess and support patients mainly via email. Responsibilities include evaluating patient medical issues, timely response, maintaining patient safety, monitoring patient progress for treatment adherence, supporting medical initiatives like patient outreach, GP letters, pharmacy communications, and conducting regular patient reviews under guidance. The associate is also expected to share patient feedback and insights.

Must be a Doctor of Medicine, Registered Pharmacist, or Registered Nurse with 2+ years post-registration healthcare experience. Should have excellent written communication skills for clear and patient-friendly email communication. Comfortable working in a fast-paced environment, detail-oriented, task-focused, and adaptable to workload changes. Bonus points for triage experience in clinics or emergency settings, tele-health work, and passion for weight loss, skincare, sexual health, or fertility.

Teams are passionate with a high talent bar and strong work ethic, supporting autonomy and feedback. Comprehensive leave offerings from Day 1 including sick, maternity/paternity, compassionate, vacation, personal health days, and well-being budget. Health insurance covering up to two dependents, statutory benefits, 13th month pay, and transportation allowance for Makati office. Career investment through professional development budget, additional leave, mentors, and regular performance/pay reviews. Fast-paced work culture with open sharing and frequent learning. Values diversity and offers accommodation during interview process if needed.

Strong growth journey especially in the UK with 2,000+ patients in 6 months. Work with top doctors and specialists globally. Diverse team from multiple top companies. Patient-centric platform at scale. Strong work-life balance and flexible hours. Competitive remuneration plus government contributions. Fun office parties and team dinners. Brand merch designed in-house.