Solve problems for healthcare organizations around the world.

Enabling Better Care With Ambient Voice Technology: The team helps healthcare organizations implement Ambient Voice Recognition (AVR), reducing clinician burnout by cutting down documentation time. This technology allows providers to spend more time with patients and less time typing notes. We develop dashboards, usage reports, and support tools to ensure effective adoption and lasting impact. Through this work, we help deliver a better clinician experience and more meaningful patient care.

Reducing Anesthetic Greenhouse Emissions: We partnered with one of our customers to reduce greenhouse gas emissions from anesthetic gases, which make up 5-10% of the carbon footprint for hospitals in the US. What began as a one-off initiative using Epic’s analytics to track and reduce anesthetic gas waste has evolved into a scalable toolkit that hospitals can plug into their Epic system. This toolkit now empowers anesthesiologists nationwide to identify opportunities to mitigate unnecessary anesthetic usage. Since its implementation in 2021, anesthesia-related emissions in the U.S. have dropped by an estimated two-thirds.

Detecting Lung Cancer Earlier with AI: We collaborated with healthcare organizations to implement AI-powered workflows that use Large Language Models (LLMs) to generate structured follow-ups from radiology reports. Within six months, one organization identified and began treatment for 50 patients with early-stage lung cancer based solely on AI-flagged findings. Since early 2025, over 20 organizations have adopted this functionality, enabling more than 1,000 additional patients to begin treatment at earlier stages of cancer.

Various team members share their experiences, emphasizing problem-solving, building relationships with customers, and contributing to impactful healthcare improvements.

Growth opportunities are detailed, highlighting progression from mentorship to leadership roles and technical coordination with increasing responsibilities.

What does a normal day look like? No two days look exactly the same in this high-impact, customer-focused role, involving diverse projects that impact customers directly.

How often do you travel? The team travels once every few months on average to support customers in person.

What technical knowledge is required? Inquisitive, analytical minds are sought with no specific programming expertise required, as training is provided to become an expert.