Technical Solutions Engineer
Posted on August 25, 2025 (about 5 hours ago)
Position Summary
Problem-solving with a purpose.
As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders. Learn more about our team at https://careers.epic.com/Jobs/Technical-Solutions-Engineer.
Environment and Opportunities
Test the limits of your brain for the most innovative health systems on the planet. The top-ranked health systems in U.S. News and World Report are Epic customers including major systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, Kaiser Permanente, and leading academic medical centers such as University of Wisconsin, University of Michigan, University of California, University of Texas, and The Ohio State University.
Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, recognized as the second fastest growing market for tech talent in the U.S., home to the state capital and the University of Wisconsin. Madison is acclaimed as the greenest city in America (NerdWallet), best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the U.S. for young professionals (Forbes Advisor).
More than just important work. Our uniquely themed campus is designed to enhance your productivity in various settings including your office or a comfy chair by the fireplace. All meals are restaurant-quality but very affordable, prepared by a team of kitchen professionals from various renowned restaurants. After five years, staff earn a four-week sabbatical anywhere in the world. Epic offers comprehensive benefits to support your health and career growth. Merit-based compensation reflects your impact, with eligibility for annual raises, bonuses, and stock grants. Epic values diversity, equity, and inclusion as principles ingrained in their culture, supporting quality care for all patients. Refer to https://careers.epic.com/EEO for the full non-discrimination statement.
Requirements
- Bachelor's degree or higher
- Academic excellence or professional success history
- Willingness to travel occasionally to customer locations
- Eligibility to work in the U.S. without visa sponsorship
- Relocation to Madison, Wisconsin area (relocation reimbursed)
- COVID-19 vaccination requirement