Epic's Implementation Services (IS) team works side by side with our customers to install our software at healthcare organizations, improving the way providers care for their patients. You'll provide administrative and customer service support to a variety of internal teams, ensuring they have the resources, information, and coordination they need to run smoothly. Working with these teams means you'll play a key role in laying the foundations for long-term, successful relationships between Epic and the healthcare organizations we support. Additionally, you’ll gather feedback from our community members about their implementations and the support we provide through evaluations of Epic allowing us to improve our implementations, support processes, and tools while also recognizing accomplishments.

Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair.  All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country.  And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles.  Please see our full non-discrimination statement at https://careers.epic.com/EEO.