Enghouse Interactive
About Enghouse Interactive
Enghouse Interactive provides contact center software solutions that help organizations deliver winning customer experiences (CX). We combine over 35 years of industry experience with practical AI, omnichannel contact center platforms (cloud, on-premises, and hybrid), workforce management, quality & recording, self-service IVR, and analytics to transform contact centers into growth engines.
Our mission is to empower teams and delight customers by offering choice, reliability, and flexible deployment options so customers can adopt the technology and migration path that best fits their needs. We serve enterprise and mid-market customers across financial services, healthcare, public sector, media and technology providers worldwide.
Enghouse emphasizes practical AI — delivering automation, AI insights, and automated quality management to improve agent performance, reduce costs, and improve CX outcomes. We provide professional services, training, and global support to ensure successful deployments and customer adoption.
What We Offer
- Omnichannel Contact Center (CCaaS and on-prem/private cloud)
- AI-powered automation and voice-of-the-customer insights
- Recording & Quality Management, Workforce Management, and Analytics
- IVR, self-service, biometric authentication and outbound communications
- Flexible deployment: Cloud, On-Premises, or Hybrid
Contact: [email protected]. Careers and open positions: https://www.enghouseinteractive.com/careers/