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Psychotherapeut:in (m/w/d) Customer Success - Digital Health

Posted on April 27, 2025 (1 day ago)

Job description

Become part of our team

"Empower people to improve mental health" - join us on our mission to improve mental health care. At Elona Health, we develop tools that empower patients to take a more active role in their therapy and assist psychotherapists in making better treatment decisions. Our digital health applications elona therapy Depression and elona explore have been recognized by the BfArM as 'App on Prescription' and this is where your commitment is needed!

Your tasks

As a psychotherapeutic specialist in Customer/Therapy Success, you are the central contact person for psychotherapists who want to use our DiGA in their practice. After the initial qualification by our sales team, you take over the professional introduction and accompany the therapists in the successful use of our DiGAs. With your expertise, you ensure that they achieve the maximum benefit for their patients. Your tasks include:
  • Professional support & onboarding: You specifically introduce psychotherapists to our DiGAs, support them in the first steps, and ensure that they can optimally integrate the applications into their therapy.
  • Product demos & webinars: You present elona therapy and elona explore in personal demos or online training sessions and explain the practical use cases.
  • Continuous support: You are the contact person for all questions about elona therapy and elona explore, respond to individual needs, and help to clear up uncertainties.
  • Community engagement: You promote dialogue between users, collect valuable feedback, and contribute to the continuous development of our solution.
  • Building expert status: Over time, you develop into the central expert for DiGAs and digital psychotherapy and actively contribute your knowledge to the therapists' network.
  • Cooperations: You are an active part of building and expanding cooperations with institutes, universities, and clinics.

Your profile

  • You are a licensed psychological psychotherapist and ideally have some experience working with digital tools.
  • You approach people openly, can inspire them and convince them with your expertise and communication skills.
  • Initiative, service orientation and a high willingness to learn characterize you.
  • You are interested in the future of healthcare, especially psychotherapy, and have an affinity for digital solutions.
  • You want to grow with us and are not afraid to take on new challenges - even if it means jumping into the cold water.
  • A dynamic environment motivates you, and you appreciate the flexibility and speed of an innovative company.
  • You bring positive energy - both to the team and to our customers.
  • You communicate excellently in German (must-have) and English.
  • You work reliably, carefully and creatively.
  • You are enthusiastic about digital health and innovative therapy methods and want to actively contribute to their further development.

Why us?

  • Full flexibility: You can work from anywhere at any time but also contribute regularly in our HQ in Düsseldorf
  • We offer the latest technology and hardware
  • Opportunities to develop yourself and work independently on topics you are passionate about
  • You can shape the future of mental health care and create a patient experience that helps people on their journey to lasting recovery
  • Work with purpose - your work can make a difference in the lives of many people with mental illnesses
  • We are a cool team with a lot of motivation and expertise to drive the future of mental health care forward
  • We grow with the challenges ahead - so do you. We offer room for personal development and a steep learning curve

About us

The number of people receiving treatment for mental or behavioral disorders grows every day. However, while the world around us has changed enormously over the years, psychotherapy has barely changed. We believe it's time for an update to improve mental health care for patients and therapists by building on their strengths – human interaction and person-centered therapy. That's why at Elona Health, we develop tools that empower both patients and therapists to improve mental health.

How to apply

Your application!

We appreciate your interest in Demo GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at [email protected].