Account Executive - Enterprise (x/f/m) - Milan
Posted on May 22, 2026 (14 minutes ago)
About Doctolib
We are a B Corp company committed to building the healthcare system we all dream of. More than 2,900 Doctolib employees in France, Germany, Italy and the Netherlands help improve the daily lives of care teams with a new generation of technologies and services. Doctolib supports over 90 million patients to manage their health and access optimal healthcare quickly and easily.
Job description
Doctolib is looking for an Account Executive to join the team. As an Account Executive you will be part of a field-focused team that simplifies the work of healthcare staff through our solutions and improves healthcare access for everyone. In this role you will be the first point of contact between Doctolib and healthcare facilities (e.g., outpatient clinics, medical centres, healthcare entrepreneurs) and will manage the full sales cycle for Doctolib services.
Key responsibilities
Prospecting:
- Generate new commercial opportunities by contacting outpatient clinics and medical centres via phone, email and digital channels.
- Qualify prospects by identifying decision makers, needs, priorities and potential, turning contacts into high-quality meetings.
- Plan effective follow-ups to move opportunities through the funnel consistently.
Consulting and product demos:
- Lead online meetings to understand the organisation of the facility and propose the most suitable solution.
- Deliver personalised Doctolib demos, highlighting concrete benefits for patients and staff and handling questions and objections.
Negotiation and closing:
- Build and present tailored commercial proposals, driving negotiations to signature.
- Align internal stakeholders at the customer and coordinate a full handover to the onboarding team for a smooth launch.
Pipeline, metrics and performance:
- Manage pipeline and activities in the CRM with attention to data quality and next steps.
- Monitor KPIs and results (activities, conversion rate, win rate, sales cycle length).
Throughout the sales process you will gather feedback from peers and customers to share best practices and suggestions to improve the Sales team activities and contribute to Doctolib's success in Italy.
What we expect from you
If the profile below is not a perfect match but you believe the role fits your skills and needs, we encourage you to continue reading and apply.
- 2-3+ years of experience in a sales role at a SaaS/tech company or selling complex products.
- Excellent interpersonal communication skills.
- Energy, determination and ambition.
- A team player mindset.
- Strong results orientation: you understand KPIs and are committed to achieving and exceeding targets.
Nice to have:
- Experience in or strong interest in the healthcare sector.
- Good level of English.
What we offer
- A dedicated onboarding program - the Doctolib Sales Academy.
- Supplementary health insurance with the option to include cohabiting family members.
- Commuter transport reimbursement.
- Meal benefits: electronic meal vouchers (€8.00/day worked), Foorban fridges and office breakfast.
- Wellbeing and sport: mental health services in partnership with moka.care; free access to the Milan office gym with equipment and showers, plus three weekly classes (yoga, pilates, functional); partnership with Wellhub.
- Parental support program including initiatives and 100% paid parental leave.
- Participation in the long-term incentive plan: DoctoGrowth.
- Support package for employees caring for dependent relatives and for employees with disabilities, including remote work policy adjustments, extra sick leave days and psychological support.
- Flexibility Days: 10 days per year to work remotely from abroad.
- Partnership with Ciao Elsa for access to pension funds.
- Annual flu vaccination and other prevention initiatives.
- Support for international mobility and access to upskilling tools and programs.
- Monthly flat-rate contribution for internet and electricity.
- Corporate benefits and discounts across Italy.
Selection process
- Interview with the Talent Acquisition team.
- Interview with the hiring manager.
- Final interview.
- At least one reference check.
- Offer.
Position details
- Permanent full-time contract.
- Location: Milan.
- Start date: June 2026.
- Hybrid work: 3 days in the office, 2 days remote.
Doctolib is committed to improving access to healthcare for everyone. We evaluate candidates solely on their qualifications and motivation, without discrimination. We welcome applicants regardless of gender, religion, age, sexual orientation, ethnicity or disability. Please exclude personal details such as photos and age from applications. If you need specific adjustments during the selection process, please inform us as early as possible. All information provided is processed by Doctolib for managing applications. For details on data processing, consult Doctolib's privacy policy and contact [email protected] for questions or to exercise your rights.
How to apply
To apply for this position, click the "Apply" button on this job page and follow the steps to submit your CV and any other requested documents.
Contact and data privacy
If you have questions about the role or need adjustments for the recruitment process, contact [email protected]. All application data is processed by Doctolib for recruitment purposes.