Inside Sales Manager (x/f/m) - Telefonassistenz
Posted on January 21, 2026 (about 5 hours ago)
About Doctolib
We are a B Corp company committed to building the healthcare system we all dream of.
More than 2,900 Doctolib employees in France, Germany, Italy and the Netherlands help improve the daily lives of care teams with a new generation of technologies and services.
At the same time, Doctolib helps over 90 million patients manage their health and access optimal healthcare quickly and easily.
Join our mission — join Doctolib!
If you want to actively drive the digitalisation of healthcare and work in an environment where your sales strength, ambition and willingness to learn really make a difference, you are exactly right with us.
Our Inside Sales team plays a central role: we help our existing customers (doctors and practice teams) unlock the full potential of Doctolib and offer solutions that deliver real value and measurable impact.
If you are hungry for success, enjoy taking responsibility and like to raise upselling potential over phone and video, apply now!
Your tasks
- You will be responsible for actively selling our Doctolib phone assistant to existing customers, including structured and proactive outreach.
- You will conduct targeted, empathetic and efficient conversations: you understand needs, identify challenges and present relevant solutions.
- You will manage the entire sales cycle independently — from first contact through consultation, proposal preparation and objection handling to successful closing.
- You will work in a highly structured and KPI-oriented way: you track your pipeline, measure your progress, actively use feedback and continuously develop.
- You will document your activities and results in Salesforce, contributing directly to our revenue growth.
- You will work closely with Customer Success, Marketing and other teams to optimise the customer experience holistically.
Your profile
Even if you do not meet everything 100% — we look forward to your application! Motivation and mindset are decisive.
What you bring
- Enthusiasm for telephone sales and proactive customer outreach — ideally experience in upsell or cross-sell.
- High intrinsic motivation: you work goal-oriented, enjoy competing on KPIs and remain ambitious even on challenging days.
- Strong communication skills combined with high empathy: you can build trusting relationships and communicate complex information clearly.
- Structured and independent way of working: you keep an overview of pipeline, priorities and processes.
- Willingness to learn and openness to feedback — you want to get a little better every day.
- Native-level German and good English skills.
- Interest in digital innovation in healthcare.
Especially interesting for us
- Initial experience in inside sales, telesales or active account management is a plus — career changers are welcome if they bring drive and a hunger to learn.
- Completed degree or equivalent training is a plus.
What we offer
Health & Wellbeing
- Company health insurance with extensive additional benefits
- Free mental-health and coaching sessions via an external partner
- Subsidised sports offerings through Urban Sports Club
Flexibility & Work-Style
- 28 days of vacation + 1 additional day per full year of employment (max. 30 days)
- Possibility to work up to 10 days per year from almost any country abroad
- German public transport ticket sponsored by Doctolib for office or hybrid work
- Flexible working time options and additional leave for caring relatives or employees with disabilities
Family & Support
- Doctolib Parent Care programme — including one additional month of paid parental leave and other family-friendly benefits
Food & Office Lifestyle
- Subsidised lunches (through our partner Salfy)
- Healthy snacks and regular breakfast buffet in the office
Interview process
- Initial call with our Talent Partner (30 min): Get to know Doctolib and get an overview of the role and our culture.
- Technical interview with a Team Lead (45 min): Deepen your experience, show your sales skills and ask questions about team dynamics and ways of working.
- Personal meeting at the office: Meet your future team, get insights into our daily work and experience the atmosphere at Doctolib.
- Reference check: At the end we will obtain at least one reference for maximum transparency on both sides.
Job details
- Employment type: Permanent
- Hours: Full-time / Part-time from 30 hours
- Location: Munich, Berlin, Düsseldorf
- Start date: As soon as possible
- Work style: Hybrid possible
How to apply
Please apply via the Apply button on this job page.
We welcome applications even if you do not meet every requirement — motivation and mindset matter most.
Equal opportunity & Data privacy
Applications are evaluated exclusively on the basis of qualification and motivation. Discrimination is not tolerated.
To ensure equal opportunities, you may omit personal details like photos or age in your application. Please let us know about any accommodations we can make to support you during the application process.
All information provided will be processed by Doctolib for application management. For data privacy questions or to exercise your rights, contact hr.dataprivacy(at)doctolib.com.