Senior Manager / Director, Clinical Operations - Risk Adjustment
Posted on April 23, 2026 (about 1 month ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!ABOUT DAYMARK HEALTH
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans.
Daymark’s approach is led by CEO Dr. Justin Bekelman and is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email.
ABOUT THE ROLE
We are seeking a Senior Manager or Director to lead Risk Adjustment Operations and serve on the Clinical Operations team. The role intersects Clinical Operations, Finance, Product, and Data and is responsible for accurately capturing patient complexity to reflect true clinical needs.
This position will build and scale risk adjustment approaches, embed workflows into care delivery, and drive measurable performance improvement. The role will also support market launches, care delivery workflows, and enrollment operations as needed.
WHAT YOU'LL DO
Build and scale Daymark’s risk adjustment operations and integrate them into care delivery:
- Define and operationalize the approach to risk capture aligned with care model and payer contracts
- Identify opportunities to improve documentation (e.g., suspects and refreshables)
- Design and implement workflows that integrate risk adjustment into care delivery and ensure adoption by Care Teams
- Partner with Product and Data to reflect workflows in tools and support them with accurate data
- Evaluate and manage vendors for chart prep, suspecting, and coding
- Establish performance tracking, reporting, and review cadences and drive improvements
Broader Clinical Operations priorities:
- Improve care delivery workflows, enrollment operations, and cross-team coordination
- Diagnose operational friction and implement solutions to improve reliability and efficiency
- Partner with cross-functional teams to translate needs into workflows, tools, and processes
- Support operational readiness for new markets and service lines and step into high-priority initiatives
Operational infrastructure and scaling:
- Translate strategic priorities into operational workplans
- Ensure KPIs have clear ownership and follow-through
- Support operational review cadence and performance visibility
- Identify execution gaps and help drive resolution
WHAT WE ARE LOOKING FOR
Experience
- Experience in risk adjustment, population health, or value-based care operations
- Strong understanding of HCC coding, suspecting, and chart review workflows
- Experience working with clinicians and embedding workflows into care delivery
- Experience partnering with Product, Data, and Analytics teams
- Startup or high-growth experience is a plus
Qualities
- Strategic and highly execution-oriented
- Ability to translate complex concepts into practical workflows
- Comfortable working across clinical, operational, and technical teams
- Thrives in ambiguity and enjoys building from scratch
- Excited to own a domain while contributing broadly across the business
ADDITIONAL INFORMATION
This role is remote within the Northeast US with a strong preference for candidates based in Boston, MA, New York, NY, or Providence, RI. Anticipated compensation is $120,000 to $150,000 annually, depending on location and experience.
Daymark Health is an equal opportunity employer. All qualified applicants will receive consideration without regard to legally protected characteristics.
HOW TO APPLY
To apply, click the "Apply" button on the job page and complete the Greenhouse application form. Required fields are marked with an asterisk (*).
APPLICATION FORM DETAILS
The form requests first and last name, email, phone, resume/CV (required), and optional cover letter and LinkedIn profile. Accepted file types for attachments: pdf, doc, docx, txt, rtf. Complete the form and click "Submit application" to send your application.