Director of Product Management, Application
Posted on March 23, 2026 (2 months ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!About Certify
At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem.
Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring. With direct integrations into hundreds of primary sources, we enhance visibility across the provider network management process. Our team has extensive experience building provider data systems and we're backed by top-tier investors to build a healthcare cloud that reduces friction around provider data.
About the Role
We are seeking an experienced Senior Director of Product Management to lead customer-facing product teams focused on the Applications layer that delivers differentiated solutions on top of Certify’s platform. This leader will define and drive the vision for how healthcare organizations experience our products — from onboarding and workflows to insights and reporting — ensuring our applications deliver measurable value to customers and stakeholders.
Reporting to the SVP of Product, this role will lead a team of product managers building intuitive, high-impact products that address customer pain points while leveraging the scale and power of our platform.
What You Will Do
Customer-Driven Strategy
- Define and own the product strategy and vision for Certify’s suite of customer-facing applications.
- Work closely with customers to understand their challenges, workflows, and needs, identifying opportunities where Certify can deliver transformative value.
- Act as the primary voice of the customer across the product organization, ensuring customer insights shape priorities.
- Balance being customer-driven with maintaining a long-term strategic vision.
- Establish success metrics and frameworks to measure business and customer impact of application features.
- Build a multi-year roadmap that drives adoption, retention, and customer outcomes.
Product Development & Execution
- Oversee the design, development, and delivery of customer-facing features that drive measurable customer and business value.
- Ensure product development processes include robust discovery, validation, and tracking of outcomes against defined success metrics.
- Partner with Engineering, Design, Go-To-Market, and Operations teams to deliver high-quality experiences at speed.
- Lead cross-functional initiatives that improve usability, workflows, and reporting of provider data.
- Continuously evaluate and optimize product performance post-launch to ensure sustained impact.
- Align product initiatives with company-wide goals and organizational KPIs.
Leadership
- Lead, coach, and develop a team of product managers focused on customer-facing products.
- Foster a culture of curiosity, accountability, and outcomes-driven product development.
- Provide mentorship on prioritization, hypothesis-driven product development, and stakeholder communication.
- Partner with executive leadership to shape product org structure as the company grows.
- Collaborate with Sales, Customer Success, and Marketing to support adoption and inform product roadmaps.
About You
- 10+ years of product management experience in SaaS or healthtech, with at least 5 years managing product managers.
- Proven track record of building and scaling successful customer-facing products in enterprise or healthcare technology.
- Strong people leadership skills and experience coaching PMs into senior leaders.
- Exceptional communication and presentation skills with executive audiences.
- Relentless focus on success metrics to track the value you and your team deliver.
Nice-to-Haves
- Experience in healthcare technology, particularly with provider data, claims, or interoperability.
- Background balancing customer needs with regulatory/compliance requirements.
- Familiarity with workflow automation, analytics, or reporting tools.
Benefits
100% of health, dental, and vision insurance premiums covered for employees.
Unlimited PTO policy with a mandatory minimum of two weeks off.
No meeting Thursdays to allow focused work time.
Certify is an equal-opportunity employer and is committed to a welcoming, inclusive workplace. Reasonable accommodations are available during the application process; contact [email protected] for assistance.
How to Apply
Apply online via the Certify careers page.
Application Link
https://jobs.lever.co/certifyos/1ff70286-2e44-40b1-9e81-bd40792e298b/apply
For accommodation requests during the application process, contact [email protected].