Key Account Director
Posted on April 22, 2026 (about 1 month ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!About Caresyntax
Remote US / Chicago-base preferred
Caresyntax is a global leader in surgical and clinical data solutions. The Clinical Data as a Service (CDaaS) business unit helps healthcare and life sciences organizations measure and improve the value of their products through real world data captured during routine care delivery. The company is scaling from startup to enterprise and is focused on the intersection of data, operations, and healthcare transformation.
About The Role
The Key Account Director will own and expand strategic partnerships with MedTech, Pharma, and industry partners engaged in real-world evidence (RWE) and data-driven initiatives. This role acts as the business lead for a portfolio of high-value accounts, aligning clinical, regulatory, and commercial goals while scaling adoption of the CDaaS platform.
Responsibilities
- Build and manage long-term relationships with key MedTech, Pharma, and RWE partners
- Identify growth opportunities, upsell pathways, and cross-functional value creation
- Collaborate with Clinical Operations, Data Science, Statistics, and Regulatory teams to ensure client success
- Serve as the client advocate internally — influencing product direction, service delivery, and data operations
- Negotiate renewals, expansions, and strategic initiatives that drive both revenue and partnership depth
- Develop and execute account plans with measurable milestones and ROI metrics
Requirements
Required:
- Demonstrated success in strategic account management and executive relationship building
- Deep understanding of clinical evidence pathways, including IDE, 510(k), PMA, and post-market surveillance
- Proven ability to navigate large MedTech or pharmaceutical organizations and influence senior stakeholders
- Ability to operate in a high-growth, startup environment with a high velocity of change and adaptation
- Excellent communication, strategic thinking, and stakeholder management skills
Ideal / Nice to Have:
- Experience leveraging real-world data (RWD) to support regulatory or commercial strategies
- Strength in identifying process and operational gaps with an eye toward improving the customer experience
- 8+ years in account management, strategic partnerships, or client success within healthtech, MedTech, or life sciences
Bachelor's degree required; advanced degree preferred
How to Apply
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Notes
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