Technical Implementation Program Manager
Posted on July 20, 2026 (2 days ago)
About Bunkerhill
Bunkerhill partners with leading health systems to design and deploy AI-enhanced clinical workflows that are used in real clinical operations. The company works directly with clinicians, operations leaders, and IT teams to turn messy clinical reality into scalable, high-impact AI workflows.
About the Role
We are hiring a S-tier Technical Implementation Program Manager to own end-to-end customer delivery of the Bunkerhill Carebricks AI platform across multiple health systems. Carebricks sits on top of the EHR (primarily Epic Systems) and integrates with ancillary systems (PACS, web portals, etc.). Location: San Francisco office; travel up to 25% to clients.
What You99ll Do
This person will independently own the customer lifecycle across multiple use cases, including discovery, ingestion enablement, data integrity validation, runtime enablement, writebacks, and execution to go-live and hypercare.
- Discovery: clarify workflow, data sources, triggers, required writebacks; define architecture and scope.
- Ingestion enablement: guide customer teams to stand up cohort feeds and triggers (SQL extracts, HL7, Bulk FHIR, etc.).
- Data integrity: validate end-to-end flow and reconcile against Epic and ancillary systems.
- Runtime enablement: install/configure Epic on FHIR app (OAuth2 background user, security), and guide SMART on FHIR where relevant.
- Writebacks: implement the best writeback channel per use case (FHIR create APIs, HL7 Z-segments, portal APIs, SMART workflows).
- Execution: build and enforce plans, manage risks and dependencies, and drive internal engineering and customer IT to hit deadlines through go-live and hypercare.
Required skills
A) EHR and interoperability integration depth
- Proven delivery experience integrating with EHRs (ideally Epic Systems) and major health-system IT environments.
- Hands-on fluency across HL7 v2, FHIR R4, OAuth2 / app registration, and interface troubleshooting.
B) Data ingestion and validation
- Experience with cohort feeds/triggers via SQL extracts (e.g., Epic Clarity), HL7 feeds, and/or Bulk FHIR.
- Ability to run or direct data integrity validation: sampling, reconciliation, edge cases, and monitoring.
C) Writeback architecture
- Track record writing results back into EHRs or clinical systems via FHIR create APIs (docs/observations/notes patterns), HL7 customizations (Z-segments), external portal APIs/webhooks, or SMART-based workflow patterns.
D) Implementation ownership
- Owned implementations end-to-end: discovery → build → go-live → hypercare, with measurable outcomes.
Why Bunkerhill
Impact at leading health systems: Carebricks is live at institutions including UTMB Health, Cleveland Clinic, and Mayo Clinic, powering workflows like incidental findings follow-up, prior authorization, and referral routing.
Award-winning AI implementation: named “Best in AI Implementation” in Inc.'s 2025 Best in Business Awards.
Backed by top-tier investors including Sequoia Capital, Felicis, and Optum Ventures; raised a $30M Series A.
Regulatory and clinical credibility: platform incorporates multiple FDA-cleared algorithms used in deployed workflows.
Compensation Range: $150,000 - $205,000, and offers equity.
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