Biomedical Engineer (Clinical Specialist)
Posted on March 23, 2026 (2 months ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!Biomedical Engineer (Clinical Specialist) - Overview
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we’re dedicated to making an impact.
Job Description
- Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery to maximize Brainlab product efficiency and usage.
- Manage and maintain install base, including basic 3rd party integrations.
- Analyze and resolve product issues for Brainlab systems at assigned accounts via Salesforce through detailed analysis and critical thinking using technical training and documentation.
- Utilize engineering expertise to contribute to quality improvement by recommending product modifications.
- Provide clinical case coverage & support for complex cases and Go Live launches (based on availability).
- Drive customer utilization, especially via unique workflows and special applications; act as escalation point for regional clinical issues.
- Direct and assist Radiology staff in performing necessary scans prior to surgery.
- Educate and train physicians and hospital personnel (OR staff, Radiology, Central Sterile Processing, Biomedical and IT) on the use of Image Guided Surgery (IGS) products and services and develop in-house training programs.
- Act as primary customer liaison, assess satisfaction and usage levels, and provide recommendations.
- Work with Application Consultant, Area Account Manager, and Marketing Manager on market transparency, upgrade initiatives, demos/evaluations, and R&D projects; assist in increasing revenue via spare parts, upgrades, contract renewals.
- Attend meetings and trade shows to demonstrate and promote IGS products and services; keep abreast of developments regarding Brainlab and competitive products via ongoing training and research.
- Collaborate with Regional Support Manager to provide regular content for team calls/meetings and maintain Salesforce documentation of all working hours.
- Attend IGS Continuing Education annually and maintain annual product certification competency.
Salary range 65-85k.
Qualifications
- B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required.
- 1-3 years minimum experience in a technical support role preferably for a healthcare company or provider.
- 1-2 years minimum sales experience with a healthcare company preferred.
- Knowledge of surgical procedures, anatomy and medical terminology preferred.
- Proficient in PC software applications including Microsoft Office.
- Self-motivated, detail oriented and a proven history of ability to make independent decisions.
Additional Information
Brainlab provides a business casual environment and a competitive compensation package including medical, dental, life, LTD, STD, and matching 401(k) benefits.
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Brainlab participates in E-Verify. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to the HR email provided in the job posting.
How to Apply
To apply for this position, use the "Apply now" button on the job posting page.
Contact
If you need assistance or a reasonable accommodation due to a disability during the application or recruiting process, email [email protected]. Brainlab participates in E-Verify and provides additional applicant information in the job posting.