ServiceNow Solution Architect
Posted on January 21, 2026 (about 4 hours ago)
ServiceNow Solution Architect
Note: Apply only if you are open to work on-site in Bangalore.
Location: Bangalore (On-site)
Employment Type: Full-Time
About Autonomize AI
Autonomize AI helps healthcare organizations make sense of unstructured "dark data" to drive better human health outcomes. We build AI-driven data products and human-centered experiences to unlock insights from complex unstructured information and make those insights effortless and accessible.
We are an ambitious team focused on human-machine collaboration. Our founders are serial entrepreneurs with experience building and scaling companies to successful exits. We operate globally and have deep expertise in data and AI.
Roles & Responsibilities
- Own the end-to-end solution architecture for ServiceNow-based demos, PoCs, and PoVs, ensuring alignment with Autonomize AI’s product vision and healthcare use cases.
- Define reference architectures, data models, integration patterns, and best practices for DemoHub solutions across ServiceNow modules.
- Act as the technical authority for ServiceNow implementations, guiding design decisions, trade-offs, and platform usage.
- Lead architecture reviews and ensure solutions follow ServiceNow best practices, performance standards, scalability, and security guidelines.
- Collaborate with Product, Engineering, and Solution Consulting to translate complex business problems into scalable ServiceNow solutions.
- Design multi-instance, multi-tenant demo strategies, ensuring consistency, isolation, and ease of maintenance across environments.
- Drive platform governance, including application lifecycle management, update sets, CI/CD strategy, and release management.
- Ensure demos and PoCs are upgrade-safe and aligned with ServiceNow roadmap and release cycles.
- Provide technical leadership and architectural mentorship, setting coding standards and architectural guardrails for the team.
- Support customer-facing technical discussions, including solution walkthroughs, architecture deep dives, and technical validations.
Additional Qualifications / Skill Sets
- Proven experience designing enterprise-scale ServiceNow solutions across domains such as ITSM, ITOM, CSM, HRSD, GRC, or healthcare-specific workflows.
- Strong understanding of ServiceNow platform architecture, including CMDB & CSDM framework, IntegrationHub & MID Server architecture, scoped applications and app lifecycle management, security, roles, ACLs, and data segregation.
- Hands-on experience with complex integrations (REST, SOAP, JDBC, event-driven integrations) and external data platforms.
- Ability to define non-functional requirements (performance, scalability, security, availability) and architect solutions accordingly.
- Experience with CI/CD pipelines for ServiceNow, source control (Git), and automated testing frameworks.
- Strong grasp of cloud architecture concepts and ServiceNow integration with cloud-native and AI-driven platforms.
- Exposure to AI-powered workflows, GenAI/Now Assist, and agentic automation patterns in ServiceNow.
- Excellent stakeholder management skills with the ability to influence technical and non-technical audiences.
How to Apply
Click the "Apply for this job" button on this page to submit your application.
Other
You can also use the "Share with someone awesome" option or click "View all job openings" on the careers page for other opportunities.