About Autonomize AI
Autonomize AI is revolutionizing healthcare by streamlining knowledge workflows with AI. We reduce administrative burdens and elevate outcomes, empowering professionals to focus on improving lives.
The Opportunity
We’re looking for a Customer-Focused AI Product Manager to own understanding customer needs and defining requirements for configuring and customizing Autonomize's AI platform. This role emphasizes being the voice of the customer, capturing business needs and ensuring they are reflected in product requirements and configurations. You will work with customers, stakeholders, and technical teams to ensure successful platform adoption.
Key Responsibilities
- Customer Requirements Gathering: Partner with customers to understand business needs, pain points, and desired outcomes.
- Solution Design & Customization Guidance: Define customer-specific requirements for configuring and customizing the Autonomize AI platform (without direct technical implementation).
- Business Analysis: Translate customer workflows into actionable product configuration requirements.
- Documentation & Communication: Create product requirement documents, user stories, and configuration guides for implementation teams.
- Internal Alignment: Work with Product, Engineering, Customer Success, and Design to prioritize customer requirements.
- Customer Onboarding Support: Help customers understand how the platform can be configured to meet their needs.
- Product Feedback & Iteration: Collect feedback to inform future features and enhancements.
- Stakeholder Management: Serve as a single point of contact for customer requirements and facilitate communication across teams.
What We’re Looking For (Must-Haves)
- Customer-Centric Mindset: Enjoy working with customers to help them succeed.
- Detail-Oriented Analyst: Strong in process analysis, requirements gathering, and documentation.
- Collaborative Communicator: Able to bridge customers and technical teams.
- Problem Solver: Find creative solutions within platform constraints.
- Proactive & Organized: Manage multiple customers and priorities without losing detail.
Qualifications & Skills
- Experience: 5 years in product management with 3+ years in AI product management, business analysis, or similar focused on gathering and documenting customer requirements. Healthcare experience preferred.
- Industry Expertise: Experience with AI/ML or data-driven platforms is a plus; experience in healthcare, fintech, or regulated industries preferred.
- Business Analysis Skills: Ability to map customer workflows into product configurations and technical requirements.
- Strong Communication: Excellent writing and interpersonal skills; experience creating customer-facing documentation and process flows.
- Technical Acumen: Familiarity with APIs, AI/ML concepts, and platform configuration is a plus.
- Education: Bachelor's or Master's in Business, Computer Science, Information Systems, or related fields preferred.
What We Offer
- Chance to make an impact in the future of healthcare.
- Autonomy, ownership, and growth opportunities.
- Competitive compensation and benefits.
- 100% employer-paid health, vision, and dental insurance.
- Retirement plans (401k), disability insurance, and employee assistance programs.
To Apply
Send your resume and a short note about why you're excited about this role and how your experience will shape the future of Autonomize AI to [email protected].
Additional Information
You can also click the Apply button on the job page or view all job openings on the Autonomize careers site.