About Assort Health

About the Role

Responsibilities

• Own the full enterprise sales cycle for top U.S. health systems, including prospecting, multi-threading, solution design, commercial negotiation, and closing deals.
• Navigate hospital buying processes such as RFIs/RFPs, value analysis committees, InfoSec/privacy reviews, legal agreements like BAA/DPA/MSA, compliance, and Revenue Operations.
• Map and align stakeholders such as VP/Dir Patient Access, Contact Center leaders, Ambulatory Ops, CDO/CXO, CIO/CTO, CMIO, and service-line executives.
• Build business cases linking access metrics (abandon %, ASA, wait times, leakage, show rate, FTEs) to clinical and financial outcomes.
• Orchestrate pilots and rollouts across service lines (ENT, Ortho, Cardiology) with defined success criteria, timelines, risk removal, and executive reporting.
• Collaborate with solutions and product teams to scope integrations with systems like Epic, Cerner, athena, and telephony vendors such as Genesys and NICE, ensuring operational fit.
• Maintain accurate pipeline and forecast in CRM, conduct disciplined deal reviews, and executive Quarterly Business Reviews (QBRs).
• Expand accounts through multi-site and multi-channel upsell opportunities (after-hours, self-schedule, analytics, outbound).
• Provide market feedback to product and leadership to help refine pricing, packaging, and contracting for large Integrated Delivery Networks (IDNs).

Qualifications

• Minimum 4 years closing complex enterprise deals in U.S. provider markets.
• At least 2 years selling into large health systems or IDNs.
• Proven experience with 7-figure Annual Contract Value (ACV) wins and multi-year, multi-site rollouts; comfortable leading C-suite and Board-level discussions.
• Hands-on experience with hospital procurement, value analysis, RFPs, and navigating InfoSec/HIPAA/SOC 2 reviews.
• Knowledge of EHR scheduling and integration systems like Epic, Oracle Health/Cerner, athena, and contact-center stacks like Genesys, NICE, Five9, and Cisco.
• Ability to translate call center and access KPIs such as ASA, AHT, SLAs, containment, and occupancy into ROI and staffing models.
• Strong solution selling and multi-threading skills; adept at managing mutual close plans and maintaining velocity through complex organizations.
• Excellent communication skills with data-driven storytelling; well-connected with a robust network.
• Driven and resilient, capable of thriving in long sales pursuits as well as sprint execution.

Nice to Have

• Executive relationships at top IDNs and AMCs; experience selling digital front door, access, automation, and AI solutions.
• Background in ambulatory operations and service lines; familiarity with telephony routing/IVR and EHR templates/orders.
• Experience working with Group Purchasing Organizations (GPOs), System Integrators (SIs), and channel partners in the provider space.

Success Metrics

• Within 30 days: Active pipeline with at least 10 net-new health system targets; stakeholder maps for top 5; mutual close plans in place.
• Within 90 days: Two late-stage opportunities with validated ROI and technical fit; at least one pilot scoped with defined success criteria.
• Within 180 days: One closed-won enterprise program (multi-site or multi-service line) and two or more expansions in existing accounts.
• Within 12 months: Exceed annual quota; secure referenceable Integrated Delivery Network with measurable access improvements such as reduced abandonment and wait times, increased bookings, and reduced FTEs.

Benefits & Perks

• Competitive compensation including salary and employee stock options to share in company success.
• Annual budget for professional development and training opportunities.
• Office setup stipend for a comfortable and productive workspace.
• Top-tier medical, dental, and vision insurance coverage.
• Unlimited paid time off with trust to manage time effectively.
• Meals and snacks provided to fuel productivity.
• Wellness stipend for physical and mental well-being.
• 401(k) retirement plan support.

How We Work & Value