Artera
Artera — AI-powered Patient Communications
Artera is a SaaS digital health company (formerly WELL Health®) founded in 2015 that builds AI-driven patient communication solutions for healthcare organizations. Artera’s platforms and virtual agents unify phone, text, and digital workflows to improve patient access, reduce staff workload, and increase revenue recovery while protecting patient data and regulatory compliance.
Artera’s Harmony platform and agentic AI products support self-scheduling, intake, billing, referrals, and post-discharge outreach. Trusted by 1,000+ providers and federal agencies, the company focuses on practical healthcare workflows and seamless integration with major EHRs to deliver measurable ROI for customers.
Mission & Goals
The mission is to reimagine patient communications by combining human expertise with safe, adaptable AI agents that augment clinical teams and automate routine interactions. Key goals include improving patient access, lowering operational costs, reducing staff time spent on administrative tasks, and increasing patient engagement and satisfaction.
Artera emphasizes healthcare workflow expertise, secure integrations, and evidence-driven outcomes to help health systems, clinics, FQHCs, and specialty practices modernize communications and drive better clinical and financial results.