Company Overview

Artera is a SaaS digital health leader redefining patient communications, founded in 2015. Their platform enhances every stage of the patient experience with AI-powered virtual agents (voice and text) designed specifically for healthcare. Trusted by over 1,000 provider organizations and engaging 100 million patients annually, Artera supports 2 billion communications in 109 languages across voice, text, and web channels.

Core Offerings and Expertise

Artera offers a comprehensive AI patient communications product that covers from phone calls to follow-ups. Their AI agents can augment or fully automate patient interactions, including scheduling, intake, billing, post-discharge care, referrals, and population health campaigns. The company boasts seamless integration with leading EHRs and digital health vendors, backed by a decade of healthcare workflow expertise and strong market trust.

Mission and Values

Artera's mission is to make healthcare the number one industry in customer service, improving patient communication experiences across the care journey. Their culture is driven by values such as working to win, delivering with passion, playing as a team, pursuing growth, and continuous improvement.

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