Client Executive, Care Transformation
Posted on September 03, 2025 (21 days ago)
About Us:
Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.
Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.
The Role:
The mission of a Client Executive, Care Transformation is to change the experience of healthcare for patients, providers, and administrators. As a Client Executive focused on delivery, your mission will be to ensure that our clients derive significant and impactful transformational value from Ambience's suite of products. You will be tasked with autonomously taking our most important accounts through a pilot of our solutions, and graduating them into flagship partnerships and advocates for our products and company.
What You'll Do:
- Deliver impactful and lasting results for high-priority clients, solidifying their trust and investment in our solutions.
- Build strong, collaborative relationships with stakeholders at all levels, from executives to operational teams, to maximize the value and reach of our offerings.
- Navigate complex organizational dynamics, fostering alignment and transforming key stakeholders into advocates.
- Showcase measurable success, converting initial engagements into compelling case studies and building a network of enthusiastic supporters for our solutions.
- Collaborate with cross-functional teams to ensure seamless client experiences, fostering long-term partnerships built on delivering exceptional value.
- Innovate and refine best practices, contributing thought leadership to enhance how we engage and deliver for our clients.
Who You Are:
- You have 6-10 years of experience in health tech implementation, client management, or healthcare management consulting.
- You are an exceptional oral and written communicator with a track record of influencing executive mindsets.
- You build strong relationships with users and key stakeholders, understanding their needs to showcase where and how Ambience can drive value.
- You have experience managing ambiguous and complex multi-stakeholder environments in healthcare and solving difficult problems using first-principles thinking.
- You thrive in a mission-driven, entrepreneurial environment, valuing collaboration, kindness, and effective decision-making in high-complexity situations.
- You have demonstrated the ability to own the execution of ideas from inception to successful outcomes, coordinating internal and external stakeholders through proactive communication.
Pay Transparency
We offer a base compensation range of approximately $150,000–$209,000 per year, exclusive of equity. This intentionally broad range provides flexibility for candidates to tailor their cash and equity mix based on individual preferences. Our compensation philosophy prioritizes meaningful equity grants, enabling team members to share directly in the impact they help create. If your expectations fall outside of this range, we still encourage you to apply—our approach to compensation considers a range of factors to ensure alignment with each candidate's unique needs and preferences. Remote.
Being at Ambience:
- An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients
- Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach
- Work alongside a world-class, diverse team that is deeply mission aligned
- Ownership over your success and the ability to significantly impact the growth of our company
- Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan
How to Apply
Please visit the job page to apply via the provided application link.