Senior Director of Technical Customer Support
Posted on September 26, 2025 (about 2 hours ago)
Aidoc is seeking a Senior Director of Technical Customer Support to join our team in the NYC Metro Area. This role involves leading and managing technical customer support operations to ensure top-notch service for our clients.
About Aidoc
Aidoc is a company dedicated to transforming healthcare with AI-driven solutions. Named one of TIME magazine’s “50 Genius companies”, Aidoc offers an innovative work environment, talented teams, and a compelling work culture focused on saving lives and improving patient outcomes.
Role Responsibilities and Qualifications
The Senior Director of Technical Customer Support will:
- Lead the technical customer support team and operations.
- Drive excellence in customer service and technical support delivery.
- Collaborate with cross-functional teams to enhance customer experience.
- Ensure technical issues are resolved promptly and effectively.
Qualifications include strong leadership skills, technical expertise relevant to customer support, and experience managing teams in a technical customer service environment.
To apply for the Senior Director of Technical Customer Support position at Aidoc in NYC Metro Area, please visit the official Aidoc careers page and submit your application through the provided channels. Ensure your application is submitted via the verified company domain aidoc.com to avoid scams.
If you encounter any suspicious communication, contact Aidoc directly through their official contact support link on their website.