We are looking for an Implementation and Success Manager to join our team based on the East Coast, USA. The ideal candidate will be responsible for ensuring successful implementation and adoption of our solutions by customers, acting as a bridge between the company and clients to drive customer success.

- Manage and lead the implementation process for new customers

- Coordinate with internal teams and clients to ensure smooth project execution

- Provide training and support to customers during the onboarding process

- Identify and resolve any issues during implementation to ensure customer satisfaction

- Build strong relationships with customers to promote long-term success

- Proven experience in customer success or implementation management roles

- Excellent communication and interpersonal skills

- Ability to manage multiple projects simultaneously

- Strong problem-solving skills

- Familiarity with healthcare or technology sectors is a plus

- Competitive salary and benefits package

- Opportunity to work with a dynamic and innovative team

- Professional development and growth opportunities