Aaron is an AI-based telephone assistant that has been relieving medical practice teams across Germany since 2018. It handles all incoming calls, collects important information, organizes it directly into the Doctolib system, and automatically schedules appointments, allowing on-site teams to focus uninterrupted on patient care.

Developed with doctors and medical assistants, Aaron ensures 100% patient call availability and reduces the burden on practice receptionists. It improves operational efficiency and patient access, providing a digital reception solution integrated with Doctolib.

Aaron is particularly designed for typical winter scenarios like high call volume, sick leaves, staff shortages, and holiday absence modes, ensuring practices can maintain patient communication seamlessly.

The solution is trusted by thousands of healthcare professionals, enhancing the patient experience and practice workflow.