Aaron is now the telephone assistant of Doctolib. This AI-based telephone assistant is part of Doctolib's solutions and completes your digital reception. It has been relieving medical practice teams across Germany since 2018 by handling phone calls, collecting and structuring important information directly in Doctolib, and automatically booking appointments. The assistant enables clinic staff to focus on patients without phone interruptions.

The telephone assistant developed with medical professionals and medical assistants offers 100% availability for patients, reduces the burden on practice teams, and enhances operational efficiency. Aaron manages high call volumes, handles sick leave notifications, supports staff shortages, and offers an absence mode during holiday periods. It also improves revenue by ensuring no patient inquiry goes unanswered and reduces no-shows by managing patient requests effectively.

Doctolib's KI-based telephone assistant automates all incoming calls by collecting essential information and scheduling appointments, thereby allowing uninterrupted patient care at the clinic.

Aaron has been trusted by over 16,000 doctors, therapists, and healthcare professionals, handling around 3 million calls per month. Customers have reported significant improvements in process efficiencies and reduced phone-related interruptions.