Aaron is now the phone assistant of Doctolib. The AI-based phone assistant is now part of Doctolib's solutions and completes digital reception services. It was developed in collaboration with doctors and medical assistants to provide 100% availability for patients and relieve practice teams by automatically managing incoming calls and booking appointments via Doctolib's integrated calendar system.

Since 2018, the phone assistant has been supporting medical practices across Germany by handling 3 million calls per month and serving over 16,000 doctors, therapists, and healthcare professionals. It offers true relief for reception teams by decreasing call disturbances, automating call management in one system, and enabling seamless and smart handling of patient inquiries including follow-ups and requests such as sick notes via SMS.

The assistant ensures optimal care and increased accessibility for patients by providing 24/7 availability, prioritizing patient requests according to practice capacity, and reducing no-shows. It enhances patient experience through clear and easy communication, and manages all inquiries in one overview within the patient messaging system.

The technology is based on Aaron.ai's AI pioneered with more than 4800 satisfied users.

LinkedIn page for Doctolib (owner and integrator of Aaron phone assistant) can be found here.

Currently, no specific job posting URL was found for Aaron as a product, but jobs at Doctolib can be found on their main website or job portals.