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Front Desk (m/w/d)

Posted on July 26, 2025 (about 12 hours ago)

About the Role


We are hiring a Front Desk team member for 20-40 hours per week at haelsi's location in Vienna (1020 district) with the possibility of working in other locations (1040 and 1180) as well.

Key Responsibilities


  • Act as the first point of contact for patients at the front desk, by phone, and email in 1020 Vienna with possible shifts in 1040 and 1180 locations.
  • Coordinate appointments for doctors and therapists.
  • Advise patients about haelsi membership and health service offerings.
  • Handle payments including cash register operation.
  • Perform general administrative tasks such as filing, database maintenance, and ordering supplies.
  • Potential to advance to team lead role managing a small team if interested and proactive.

Requirements


  • Enjoys proactive patient care.
  • Friendly with excellent interpersonal skills.
  • Self-motivated and solution-oriented.
  • Experience in the medical field preferred.
  • Team player with flexibility.
  • Willing to work occasionally at health days with corporate clients.
  • Remains calm under pressure.
  • Very good German and good English skills both spoken and written.
  • Comfortable using apps and software on computers and mobile devices.

What We Offer


  • Friendly young team with enjoyable work atmosphere.
  • Family-friendly employer with fixed schedules but flexible when needed.
  • Appreciative, modern work environment blending healthcare center with startup culture.
  • Opportunities for career advancement.
  • Supportive onboarding and training.
  • Continuing education programs.
  • Annual public transport pass (Wiener Linien) covered from month three.
  • Fresh fruit and vegetables provided in the office.
  • Regular team events and celebrations.
  • Excellent annual health checkups directly at the center.
  • Free haelsi memberships and comprehensive health care for employees' loved ones.

Salary


The monthly collective agreement minimum salary for the position is 2,005.27 Euros for full-time. There is willingness to pay above this depending on relevant experience and qualifications.

How to Apply


If interested, please send your application (cover letter, resume with photo) via email to [email protected] or contact via LinkedIn.

haelsi is an equal opportunity employer welcoming applications from diverse backgrounds.

How to Apply


Send your application including cover letter and resume with photo via email to [email protected] or reach out on LinkedIn.

haelsi believes in equal opportunity for all and encourages applications from diverse backgrounds. They review all applications without considering gender, origin, skin color, religion, sexual orientation, disability, etc. Be yourself.